Privacy and Cookies Policy

This privacy policy governs the collection, storage and use of personal information collected by us, Global Alternatives Operations Limited, via our website at www.propertycrowd.com. It provides you with details about the personal information we collect from you, how we use your personal information, and your rights to control personal information that we hold about you.  Please read this privacy policy carefully – by accessing or browsing this website, you confirm that you have read, understood and agreed to this privacy policy in its entirety.  If you do not agree to this privacy policy in its entirety, you must not use this website.

Who we are

Global Alternatives Operations Limited is a company registered in the United Kingdom (registration number 10327892), whose registered office is at 66 Grosvenor Street, London, W1K 3JL.

We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003, and other applicable privacy laws.

If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us.

Children

We do not and will not knowingly collect information from any unsupervised child under the age of 18.  If you are under the age of 18, you will not be allowed to invest through this website.

The personal information we collect about you

When you access and browse this website (including when you submit personal information to us through data entry fields on the website), we may collect such identification details as we require, including your name, date of birth, gender, postal address, phone and e-mail details, and your bank details for making and receiving payments.

How we may store and use your information

We (or third party data processors acting on our behalf) may collect, store and use your personal information listed above for the following purposes:

  1. to make this website available to you and to provide you with content which is tailored to your individual tastes;
  2. to enable you to subscribe for investments;
  3. where you have given us your consent, to contact you (including by SMS and e-mail) with potential investments and services which we think may interest you; and
  4. where you have given us your consent, to disclose your personal information to carefully chosen third parties so that they may contact you (including by SMS and e-mail) with products and services which they think may interest you.

We will not disclose, sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity. However, if a third party acquires all (or substantially all) of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition.

We may also disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.

We may also collect details about visitors to our website for the purpose of compiling aggregate statistics or for reporting purposes.

We may pass your personal information to any group company or any third party who provides services through the website, including any person who purchases the rights to operate the Property Crowd website.

International transfers

We may transfer personal information that we collect from you to third party data processors located in countries that are outside of the European Economic Area or to members of our group of companies in connection with the above purposes. Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United Kingdom, although our collection, storage and use of your personal data will continue to be governed by this privacy policy.

Cookies

Cookies are files that we can transfer to your web browser so that we can recognise it. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may arrange for third party service providers to help us use the information we obtain in this way. We only allow third parties to use this information to help us conduct our business in the most efficient manner we can. You can set your computer to warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not work properly.

Security

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed to be secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.

Your rights

You have the following rights:

  1. to ask us to provide you with copies of personal information that we hold about you at any time, subject to a fee specified by law (currently £10);
  2. to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and
  3. to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you.

If you wish to exercise any of the above rights, please write to us (either by post or by e-mail) at the address specified above.

Third party sites

This website contains links to other websites operated by third parties.  Please note that this privacy policy applies only to the personal information that we collect through this website and we cannot be responsible for personal information that third parties may collect, store and use through their website.  You should always read the privacy policy of each website you visit carefully.

By confirming your registration, you accept these terms and conditions.